Mothers Day Embroidered Photo Portrait Sweatshirt, Custom Mom Keepsake, Family Portrait Gift, Unique Gift for Mom

✨ PRODUCT DETAILS
• High-quality embroidered design (not printed)
• Premium cotton fabric, lightweight & breathable
• Unisex style - suitable for most adults
• Multiple color options available

🕒 ORDER CANCELLATIONS
• Cancel within 24 hours after purchase
• Orders enter production after 24 hours
• Late cancellations incur a 50% fee
• Custom/image orders: $5 design fee if canceled

🚚 PROCESSING & SHIPPING
• Processing time: 1-2 weeks (depending on destination)
• USA shipping: 5-7 business days (depending on destination)
• International shipping: 7-14 business days (depending on destination)
• Tracking updates start 1-2 weeks after purchase
• Tracking may not move during processing stage
• Delivery time may vary due to carrier or customs delays

🧵 QUALITY & REPLACEMENT POLICY
• Handmade embroidery - slight variations may occur
• Final product accuracy guaranteed 80 - 100%
• Free replacement for:
- Manufacturing defects
- Incorrect design
- Our personalization errors
• Contact us within 24 hours of delivery with clear photos

🚫 NON-REFUNDABLE CASES
• Incorrect size selection by buyer
• Change of mind after delivery
• Buyer-provided personalization errors

🚫 NON-REFUNDABLE / NON-REPLACEABLE CASES

We are unable to offer refunds or replacements in the following situations:

• Incorrect size selection due to not reviewing the size information
• Change of mind after the order has been delivered
• Personalization errors caused by incorrect or incomplete information provided by the buyer

⚠️ Please carefully review the size details and all customization information before placing your order to ensure accuracy.

💌 CUSTOMER SUPPORT
• Message us anytime, before or after purchase
• We’re happy to help & truly appreciate your support

Production partners
JANIOWENLIVE makes this item with help from
JANIOWENLIVE, Vietnam